Page 20 - LPG July 2018 Newsletter
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The Luxury Report July 2018 Luxury Products Group
SPIFFS
Aka how to make showroom employees angry with you in 1,100 words
Spiffs isn’t a four-letter word, but I often think it should be. Like with most promotions, it can be easy to give something but dif cult to take it away. Spiffs have become such a part of showroom sales that some even count them as income. This makes it increasingly challenging for showrooms
to navigate, and a dif cult topic to discuss with both your vendors and showroom staff.
As with anything, there are opposing views about the value of spiffs, and I can certainly understand how a showroom employee would enjoy the perks that can come from selling a particular product brand — especially the end-of-year spiffs that help offset their holiday spending! But I can also appreciate the views of many owners, managers and manufacturers.
Ideally, I’d like to see manufacturers do away with spiffs and nd other ways to use marketing funds.
HE527PS HannahTM
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