Press

Business Conditions Have Changed

Business Conditions Have Changed By Jeff MacDowell | Executive Director | Luxury Products GroupMany companies are already invoking "force-majeure"—or "Act of God"—clauses to suspend or terminate performance under contracts or agreements, arguing that the COVID-19...

The Second Step to Great Hires: Job Description

The Second Step to Great Hires: Job Descriptions By Rikka Brandon, Building GurusAs I mentioned in my previous blog post, hiring good people requires approaching the process with clarity. And a key component of that clarity is writing a thorough, effective job...

The Risks of Automated Renovation Services

Online retailers have proven to become less of a threat due to the realization of consumers that purchasing plumbing and hardware products require the services of a true professional. It seems as though the battleground has shifted in an attempt for online service retailers to bridge the gaps between professional design, product selection, and installation services.

Fall 2020 Trend Report

NextGen Trend Report: Fall 2020 By Lexi Sullivan | Immerse | St. Louis, MOThese days, people are spending more time at home than ever and are starting to recognize the importance of their dwellings! Not only are our residences where we “live” but they have become our...

Navigating New Workplace Etiquette In The Showroom

I initially sat down to think of 5 positive customer experiences and talk about what happened, why, and give some takeaways. However, given the current climate that seemed insensitive, irrelevant, and overdone. Instead, I thought we could just dive into the uncharted waters that many, like myself, are trying to navigate appropriately in this “new normal.”

Showroom Signage Templates

Ensure you are communicating with visible, premium signage in the showroom. Consider posting what to expect on your website. Set up an automated email for clients with appointments detailing your new policies and services.